Shipping policy

Shipping & Delivery Policy

This Shipping & Delivery Policy is part of our Terms of Service and therefore read alongside our main terms: Terms of Service 

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

What are my shipping and delivery options?

We offer various shipping options, In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.

Free shipping:

We offer free standard shipping on all orders. We aim to deliver your order 5-7 days from time of purchase, however this is not guaranteed and on occasion shipping can take longer, if your shipment is delayed please contact us at info@walkease.co.uk.

Shipping information:

Customers may be subject to import duties depending on order value however, VAT is included in purchase price. If you have any questions surrounding these points please contact us at info@walkease.co.uk.

What happens if my order is delayed?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated delivery date.

This does not affect your statutory rights. For more information please refer to our Terms of Service.

Questions about returns?

If you have any questions about returns, please review our Returns & Refund Policy or email us at: info@walkease.co.uk